FAQ's

What services are offered in the individual plan?

The services offered in the individual dental plan are,

  •   Unlimited video consultations
  •   One complimentary in-clinic consultation
  •   Treatment voucher worth INR 5000*
  •   MDP wallet top-up worth INR 5000*

The plan is valid for 365 days from the date of purchase. To buy the plan and explore our other services, click here.

What services are offered in the dental plan for family?

The services offered in the family dental plan are,

  •   One complimentary in-clinic consultation (per person)
  •   Treatment voucher worth INR 5000* (per person)
  •   MDP wallet top-up worth INR 5000* (per person)
  •   MDP wallet top-up worth INR 5000*

The plan is valid for 365 days from the date of purchase. To buy the plan and explore our other services, click here.

What services are offered in the dental plan for children?

The services offered in the #NanhiSiSmile dental plan are,

  •   One complimentary in-clinic consultation
  •   One cleaning of all teeth
  •   Varnish application on all teeth
  •   One IOPA X-ray
  •   Nutritional counselling
  •   Treatment voucher worth INR 1500*
  •   MDP wallet top-up worth INR 1500*

The plan is valid for 365 days from the date of purchase. To buy the plan and explore our other services, click here.

What services are offered in the dental plan for elders?

The services offered in the #GoldenAge dental plan are,,

  •   Two complimentary video consultations
  •   Treatment voucher worth INR 5000* (per person)
  •   One complimentary in-clinic consultation
  •   Treatment voucher worth INR 5500*
  •   MDP wallet top-up worth INR 5500*

The plan is valid for 365 days from the date of purchase. To buy the plan and explore our other services, click here.

How can I buy a plan or a package?

You can check out all our services or buy a plan by visiting this page.

For any other assistance or to know more about us, call us on 18001027526 or write to us at customersupport@mydentalplan.in

Does MyDentalPlan offer any special package for corporates or businesses?

Yes, we can customise dental plans and packages for your business. To know more,

And we will get in touch with you shortly.

How can I cancel a plan or a package?

To cancel a plan or a package, call us on 18001027526 or write to us at customersupport@mydentalplan.in

Can I gift a plan or a package to someone?

Yes, you can gift a dental plan or a package to your family and friends. To know more about it, call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

I bought a plan from MyDentalPlan a few months back, can I transfer it to someone else?

None of our plans and packages is transferable. You can read our Terms and Conditions to know about it, or call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

What is the refund policy of the plans and packages offered by MyDentalPlan?

You can check out our refund policy here, or call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

Do you offer any financial assistance?

MyDentalPlan Healthcare offers treatment financing with easy EMI options that enables one to get their treatment costs covered when required. You can speak to the dentist during consultation about it, or call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

What payment methods do you accept?

We accept the following payment options through our mobile app,

  •   Credit cards>
  •   Debit cards
  •   UPI
  •   Net banking
  •   MyDentalPlan wallet
  •   Treatment financing with easy EMI options

What should I do if the payment is deducted but the plan or package is not booked?

In case the payment has been deducted but the package is not booked, please call us on 18001027526 or write to us at customersupport@mydentalplan.in and we will make it right for you!

In view of COVID-19, what precautions are taken at the clinic?

MyDentalPlan Healthcare thrives on ensuring that you get the best of price, quality and hygiene. This is why the dentists empanelled with us follow all COVID-19 related precautions and measures like wearing PPE kits, sanitizing the clinic after every patient, monitoring symptoms in not only the patients but also in their staff members, etc. Along with that, the dentists might also ask you for a COVID-19 test to ensure zero contamination.

You can speak to the dentist during consultation about it, or call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

In case of emergencies, you can also consult our dentists using our video consultation feature. Click here to know more about it.

Do you offer a guarantee on dental services?

MyDentalPlan has a robust doctor onboarding process that ensures that we work with only the finest dental professionals across the country. However, we do not guarantee the result of the dental services and procedures.

You can read our grievance policy to know more and can call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

Will I have to pay each time to the dentist?

The treatment cost depends on the complimentary services included in the plan or package that has been purchased and the type of treatment availed at any given time which needs to be paid to the dentist post-completion.

For any finance related query, and can call us on 18001027526 or write to us at customersupport@mydentalplan.in for further assistance.

How can I book an appointment for dental treatment?

You can book an appointment for dental treatment,

Will I get to choose a dentist?

Yes, you can choose a dentist from our network of 4000+ dentists in 220+ cities. To know more, find a dentist near you by clicking here.

Please note that the dental appointment is also dependent on the dentist’s availability.

Who will inform me about the cost of the dental treatment?

You will receive a price and procedure list upon signing up with us. You can call us on 18001027526 or write to us at customersupport@mydentalplan.in post-consultation with the dentist to know the final cost of the procedure suggested.

What should I do if I have to reschedule or cancel a dental appointment?

You can use our mobile app to reschedule or cancel your dental appointment.

I have moved to another city, can I still avail MyDentalPlan's services there?

MyDentalPlan’s empanelled dentists are present in 220+ cities. To find out a dentist near you, please click here or you can check the same on our mobile apps.

In case you cannot find a dentist near you or for any other assistance, you can call us on 18001027526 or write to us at customersupport@mydentalplan.in post-consultation with the dentist to know the final cost of the procedure suggested.

How can I become a part of MyDentalPlan?

We are excited to know that you want to be a part of India’s largest and ever-growing dental network.

Do I have to be a MyDentalPlan empanelled dentist to be able to use the Clinic Management Software?

Our MyDentalPlan Clinic Management Software aims at bridging the gaps between patients and dentists, streamlining a plethora of services offered by your clinic, enable hassle-free payments, offer you the latest information around dentistry, and much more.

What’s more exciting is that you do not have to be a MyDentalPlan empanelled dentist to be able to use the Clinic Management Software.

Send in a request at sales@mydentalplan.in if you want to use our Clinic Management Software and we will give you a callback.

How can I redeem a MyDentalPlan voucher?

The treatment voucher will be automatically redeemed when you pay using our mobile app. In case of special vouchers won during an event, you can call us on 1800 102 7526 to speak with one of our representatives.

What are the terms and conditions to redeem any dental voucher?

The treatment voucher worth INR 5000 can be used as follows,

Treatment cost Voucher value that can be redeemed
INR 2500 to INR 5000 INR 500
INR 5001 to INR 7500 INR 1000
INR 7501 - INR 10000 INR 1500
INR 10001 - INR 15000 INR 2000
INR 15001 - INR 25000 INR 3000
INR 25001 - INR 35000 INR 4000
INR 35001 - INR 50000 INR 5000

Can I give my voucher to someone else?

No, no plans, packages or vouchers are transferable.